| team leaders |
 |
 | provide central contact and assurance to clients |
 | responsible for quality control and client satisfaction |
 | responsible for resource planning and management |
 | hands-on role alongside team operators |
| | |
| presentation specialists |
 |
 | create or edit presentations according to client input |
 | advise on layout, graphics, charts and format |
 | typically on-site with clients and available to travel with project teams |
| | |